crowdsourced testing

What is the first thing you do when you wake up or the last thing you do while you sleep? It probably includes using mobile phones. We all do, as the world has become so digitally closer, many applications targeting different needs have emerged. But have you wondered how these applications are so smooth and why they fit perfectly in your lifestyle?

Quality assurance and testing play an important role in ensuring that applications meet user expectations. Among the various testing methodologies available, crowdsourced testing has emerged as a dynamic and efficient approach. Let us grow into the world of the crowdsourced testing market and explore its components, types of testing, and applications.

What is Crowdsourced Testing?

Crowdsourced testing, also known as crowd testing or crowdsource QA, is a cutting-edge approach to software testing that involves enlisting various people to assess software applications. These testers are frequently independent testers. These testers contribute an objective viewpoint and practical insights because they are not employees of the company creating the software. Businesses can use the process to find flaws, get customer input, and guarantee seamless user experiences.

There are two main components of crowdsourced testing:

  • Platform

Crowdsourced testing platforms serve as intermediaries between businesses and the testers. These platforms facilitate project management, test case distribution, and bug tracking. They play a crucial role in engaging testers, managing communication, and streamlining the testing process. This segment dominated the crowdsourced testing market in 2022.

  • Services

Crowdsourced testing services encompass a wide range of testing activities such as functional testing, usability testing, compatibility testing, and more. Companies can choose specific services based on their testing requirements and preferences.

Busy Market Flourishing

The crowdsourced testing market has witnessed remarkable growth in recent years due to the increasing demand for high-quality software and its benefits. The market was valued at USD 1,657.78 million in 2023 and is expected to grow at a CAGR of 9.5%, generating a revenue of USD 3,742.66 million by 2032. Factors affecting the growth are:

  • Growing complexity of software applications
  • Need for faster testing cycles
  • Cost-effectiveness compared to traditional testing methods
  • Access to a global talent pool of diverse testers
  • Rising adoption of mobile and web applications
  • Increasing focus on user-centric testing approaches

Types of Crowdsourced Testing

  • Exploratory Testing: This approach relies on testers’ creativity, experience, and intuition to uncover defects and explore application functionalities without predefined test cases.
  • Graphical User Interface (GUI) Testing: GUI testing ensures that the visual elements and user interface of an application function as intended and provide a seamless user experience.
  • Usability Testing: Usability testing evaluates the user-friendliness of an application, identifying potential usability issues and gathering user feedback. This segment accounted for the largest crowdsourced testing market share in 2022.
  • Functional Testing: Functional testing examines whether an application’s features and functionalities meet the specified requirements and work correctly.
  • Performance Testing: Performance testing assesses an application’s responsiveness, stability, and scalability under varying conditions to ensure optimal performance.

Sources of Application

  • Mobile Applications

Crowdsourced testing is especially valuable for mobile app testing due to the diverse range of devices, operating systems, and network environments that apps must support. This segment will hold a larger crowdsourced testing market revenue share in the coming years.

  • Web Applications

Web applications undergo rigorous testing to ensure compatibility with different browsers, devices, and screen sizes, and crowdsourced testing provides valuable insights into their functionality.

  • Native Desktop Applications

Crowdsourced testing is also employed to assess desktop applications for different operating systems, ensuring a seamless user experience.

Testing it Right

To verify the quality of applications, crowdsourced testing has completely changed the software testing landscape by providing a practical, effective, and varied method. Businesses are able to produce software applications free of bugs that cater to the demands and preferences of their consumer’s thanks to the insights of independent testers and sophisticated testing platforms. Crowdsourced testing will be essential in determining the direction of software development and quality assurance in the future due to the rising complexity of software and rising customer expectations.

By Sonia Javadekar

Sonia is a poised content writer with five years of experience in the same. She is an avid writer with getting her work published for an audience to read and share. She strives to develop content that spreads brand awareness and induces consumers to click on the website that she wrote for after searching for a keyword. Her experience in content writing has permitted her to work with clients in market research industry. My passions include reading, writing and classical dance.